5 Tips for Leveraging Customer Reviews for Insurance Agencies blog article form Agency Revolution

October 26, 2021

5 Tips for Leveraging Client Reviews for Insurance Agencies

Whether searching online for a doctor or an insurance agent, online reviews are one of the most powerful determiners for making a buying decision. Consider that about 95 percent of potential customers read reviews before making a purchase, and it’s easy to see how this often untapped resource can generate more leads and more clients. […]

The Complete Guide to Reputation Management for Insurance Agencies blog article from Agency Revolution

September 28, 2021

The Complete Guide to Reputation Management for Insurance Agencies

Reputation Management Guide for Insurance Agencies No insurance agency intends to create a bad reputation, but when an agency neglects its online reputation the results can be just that. That’s because potential customers rely upon Google, Facebook, and other online platforms to make a buying decision based on what people say about your brand.  Those […]


June 24, 2021

NPS® Dashboard Improves Filtering Options

The NPS® Dashboard in Fuse™ can now drill down on the performance of a specific location or employee, empowering you to better identify performance issues and improve service for your clients.  This update backfills the history for all locations and employees to give you the full view of NPS® performance in your agency. Learn more about […]

5 Steps Towards Social Responsibility in 2021 article from Agency Revolution

February 23, 2021

5 Steps Towards Social Responsibility in 2021

Whether in-person or online, it’s essential to demonstrate your social responsibility The last year in quarantine has changed many things about how we communicate with each other. It has been easy for crucial aspects of in-person interactions to get lost in the move to digital. Being involved with your community through service projects and supporting […]

How to Engage Your Local Community in a Digital World blog article from Agency Revolution

February 16, 2021

How to Engage Your Local Community in a Digital World

Local Engagement for Insurance Agents Local engagement for insurance is a popular marketing topic, and for good reason. Engagement is what customers crave, and they punish companies that don’t create relationships by walking away or clicking a button. Agency Revolution makes digital communications a breeze with Fuse™, our intelligent automated marketing platform; but local engagement […]

Converting Detractors to Promoters: Harnessing the Power of NPS® blog article on Agency Revolution

May 4, 2020

Converting Detractors to Promoters: Harnessing the Power of NPS®

NPS® is one of the most popular and useful survey methods available, and is considered the gold standard for customer experience metrics. The surveys identify and categorize your clients as “Promoters,” “Detractors,” and “Passives.” Information is gathered by asking your clients to fill out a survey that measures how likely they are to recommend your […]

Creating a Crisis Recovery Plan for Insurance Agents article by Kirk Faulkner presented by Agency Revolution

March 31, 2020

Creating a Crisis Recovery Plan for Insurance Agents

It’s impossible to know exactly how long the COVID-19 crisis will last. With businesses all over the world in quarantine, for many, the financial future is a big question mark. While it is important to focus on what you can do to help your family and community right now, it is also important to start […]

Engaging Your Community During the COVID-19 Pandemic blog article presented by Agency Revolution

March 24, 2020

Engaging Your Community During the COVID-19 Pandemic

As we are all going through this current crisis it can be confusing for agents when determining strategies to remain profitable. While it is fiscally important to work towards growing and maintaining your agency, it is morally important to act as an authentic member of a community. The way to combine both these strategies is […]

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