NPS® (Net Promoter Score®) is a system that allows you to understand which of your clients are promoters, and which are detractors for your insurance agency. A Net Promoter Score® gathered by asking your clients to fill out a simple survey to learn how likely they are to recommend your agency to friends or family. […]
It’s impossible to know exactly how long the COVID-19 crisis will last. With businesses all over the world in quarantine, for many, the financial future is a big question mark. While it is important to focus on what you can do to help your family and community right now, it is also important to start […]
As we are all going through this current crisis it can be confusing for agents when determining strategies to remain profitable. While it is fiscally important to work towards growing and maintaining your agency, it is morally important to act as an authentic member of a community. The way to combine both these strategies is […]
