May 20, 2020

Clear Communication Boosts Client Satisfaction and Retention

How Action Insurance Service uses Fuse™ to drive positive client reviews Action Insurance Service of Utica, Michigan serves more than 2,700 personal and commercial lines clients. In 2018, the team started looking for a solution to grow their business and provide a better client experience.  The leadership team was already impressed with Agency Revolution’s extensive […]

May 20, 2020

Improving Client Experience with Consistent Communication

How Chalmers Insurance Group uses Fuse™ to delight clients With more than 21,000 personal and commercial lines clients across eight locations in Maine and New Hampshire, Chalmers Insurance Group needed a way to make client communications more consistent and track the results without over-burdening their already busy staff. As a member of Vertafore’s Orange Partner […]

May 20, 2020

Automation that Drives Leads and Client Experience

How Trovato Associates uses Fuse™ to build a more efficient agency For more than 10 years, Jamie Trovato ran a captive insurance agency. In 2011, he started his own independent agency from scratch. Jamie enjoys having the autonomy to implement the tools, technologies, and processes he believes is the best fit for his agency, his […]

Insurance Website Design: Branding, SEO & More blog article on Agency Revolution

May 19, 2020

Insurance Website Design: Branding, SEO & More

4 Keys to Insurance Website Design That Converts Due to the economic downturn, insurance agents everywhere are looking for ways to grow their business. Growth starts with leads, and the cornerstone of your lead generation strategy must be a professional, modern insurance website design that anchors your marketing strategies with a sound foundation. From SEO […]

Converting Detractors to Promoters: Harnessing the Power of NPS® blog article on Agency Revolution

May 4, 2020

Converting Detractors to Promoters: Harnessing the Power of NPS®

NPS® is one of the most popular and useful survey methods available, and is considered the gold standard for customer experience metrics. The surveys identify and categorize your clients as “Promoters,” “Detractors,” and “Passives.” Information is gathered by asking your clients to fill out a survey that measures how likely they are to recommend your […]

Do Insurance Premiums Qualify as Payroll Cost for Relief Loans? by Kirk Faulkner on Agency Revolution

April 28, 2020

Do Insurance Premiums Qualify as “Payroll Cost” for Relief Loans?

The Paycheck Protection Program provides guidelines about what costs will qualify for loan forgiveness. The 2 trillion dollar CARES act provides relief programs to workers and businesses alike. The program that seeks to provide relief to small and medium businesses (SMBs) is called the Paycheck Protection Program (PPP).The PPP provides loans and incentives to help […]

Creating a Crisis Recovery Plan for Insurance Agents article by Kirk Faulkner presented by Agency Revolution

March 31, 2020

Creating a Crisis Recovery Plan for Insurance Agents

It’s impossible to know exactly how long the COVID-19 crisis will last. With businesses all over the world in quarantine, for many, the financial future is a big question mark. While it is important to focus on what you can do to help your family and community right now, it is also important to start […]

Engaging Your Community During the COVID-19 Pandemic blog article presented by Agency Revolution

March 24, 2020

Engaging Your Community During the COVID-19 Pandemic

As we are all going through this current crisis it can be confusing for agents when determining strategies to remain profitable. While it is fiscally important to work towards growing and maintaining your agency, it is morally important to act as an authentic member of a community. The way to combine both these strategies is […]

5 Predictions From an Insurtech Futurist blog article on Agency Revolution

March 3, 2020

5 Predictions From an Insurtech Futurist

Insurance agents know better than most that change is inevitable. The rate of technological advancement keeps speeding up exponentially. No one knows this better than Tony Tarquini,  European Director of Insurance at Pegasystems.  For 34 years, he has been working with the largest insurance organizations in the world to help them prepare for technology disruption. […]

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