The art of dealing with an unhappy customer

The Art of Dealing with an Unhappy Customer

It takes finesse to be a true Customer Service Agent. More and more, people want instant gratification, this spreads to the world of service as well. Whether it’s purchasing a car, insurance, or shopping online, people want to feel like they matter.  Before we dig into handling an unhappy customer, let’s look at some research. […]

[Transcription] Scott Addis – CEO of Beyond Insurance

Michael Jans: Hello, everybody this is Michael Jans, founder of Agency Revolution. We make it easy for you to automate your systems, engage your customers and grow your agency or brokerage. I want to welcome you to this episode of the Connected Insurance Podcast where we explore the trends, innovations, challenges and solutions to the […]

The Power of Videos on Quote Pages

According to Neil Patel, including a video on a landing page can increase conversion by 80%. In fact, at Agency Revolution, we see better conversion rates for our clients that use videos on their quote pages. We Live in a Mobile World It’s easy to see why this trend is so important. As more of […]

AR Connect 2017

AR Connect 2017 Insurance Marketing Conference

Join us at AR Connect 2017 For over 20 years, Agency Revolution’s October Marketing Boot camp has been an annual tradition for insurance principals and brokers throughout North America. After many years of having our insurance marketing conference in Chicago, this year our event will be held in gorgeous Austin, TX. Make your plans now for […]

Connecting with the Connected Consumer

How many consumers use the internet? How often? What do they do? It’s almost fruitless to cite statistics. Internet usage grows and morphs so quickly, whatever report we cite will quickly be out of date. 90% of the North American population is connected. Most of those are connected throughout the day. And most of those […]

[Transcript] Rick Fox Interviews Michael Jans About New Book: Connect

Michael: Hello everybody this is Michael Jans with Agency Revolution.  We make it easy to automate your systems, to engage your customers and grow your agency or brokerage.  I want to welcome everybody to this episode of the Connected Insurance Podcast where we examine the trends, innovations, challenges and the solutions to the biggest problems […]

Google Knowledge Panel - Is it relevant and up to date for your insurance agency or brokerage?

Google’s Knowledge Panel is Your Key to Local Search

Have you noticed your insurance office on Google’s Knowledge Panel? The Knowledge Panel offers more than just basic information. You can see hours of operation, photos from Google My Business, as well as photos from users and your website. You can even find out how popular your business is at certain times and days of […]