Customer engagement specialist Bill Morris is a Senior Partner at Navicom, where he operates the insurance and hospitality branches of their business. Bill has been extensively involved in market research and customer measurement initiatives in the Canadian Insurance Industry for over 20 years and has surveyed hundreds of thousands of insurance consumers. What they’ve shared with Bill might shock you. Or save you. Listen to find out.
What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where Michael Jans discusses the biggest issues affecting the independent insurance agent and broker with the industries leading figures.
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