Crisis Leadership Advice from the Top Insurance Communications Advisor


Jeanne Marie Salvatore, President, JMS Consulting on the Connected Insurance Podcast presented by Agency Revolution

Jeanne Marie Salvatore, President, JMS Consulting & Adjunct Professor of Communications, FIT

Jeanne Marie Salvatore knows crisis. In her time as the Chief Communications Officer for the Insurance Information Institute she guided leaders through 9/11, Hurricane Katrina, The Great Recession, and more. Recently she’s guided top carriers through the current COVID-19 pandemic. 

Crises test leaders. They also have a way of demanding that leaders step up to their best performance ever. With more skill, more sensitivity, and more courage. 

Jeanne shares her expertise to help agency leadership get through this period stronger, not weaker.

  • How to lead your agency when team members are anxious, afraid, and at times overwhelmingly sad
  • How to lead your clients when they’re seeking confidence, comfort, and clarity
  • Mistakes every leader must avoid in times of crisis

If you’re looking to excel in difficult times, make this conversation a top priority. Jeanne has advised the top leaders in insurance, and in this podcast she does that for you. 

Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.

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