And now, you can find out with the flip of a switch. Our newest feature is designed to help you build and grow your business with the most important asset you have: your clients.
Instead of guessing how loyal your clients are, you’ll have hard data to work with.
Take action with the customers who need your attention the most – before they become former customers.
Gain positive online reviews that will help boost your digital presence, and ultimately, your bottom line.
Our Net Promoter Score (NPS) campaign will handle everything for you. With one simple survey, we’ll take all the responses and calculate your NPS score. We also sort your clients into three categories: Promoters, Passives, and Detractors.
See how your NPS compares to other insurance agencies’ scores. You’ll get a great benchmark to learn what you’re doing right – and where you can make improvements.
Once the results are rolling in, all the information from the surveys will appear in the Reputation Management section of your dashboard. From here, you can review every client’s response and start turning “Detractors” into “Promoters.”