How to Request Website Updates and Additions

How to Use Your ActiveAgency Website

Help Center - How to Request Website Updates and Additions
Read Time

5 minutes

Designed To

Look Amazing, Get Found, Sell More, Service Better

ActiveAgency is backed by our helpful, award-winning team.

Your ActiveAgency website is built on a rock-solid publishing platform, and you have access to many features through the easy-to-use Dashboard. As a result, you have the ability to make changes to some portions of your website at anytime.

If you need an update you don’t have access to, or you have access but don’t want to do it, no problem. Have us do it for you! ActiveAgency includes unlimited support, so we’re by your side every step of the way.

Updates that are included.

Here are the routine updates included in your ActiveAgency subscription.

Basic Text Updates
Reasonable changes to existing text are included. No problem!

Team Member Updates
Adding or removing team members is included.

Carrier Updates
Adding or removing carriers is included.

Blog Post Additions
Send us the heading, content and author, and we’ll post it.

Notification Bar Additions
Send us the text and link, and we’ll schedule it.

Testimonial Additions
Send us the content, and we’ll add them for you.

User Management
Just send us the person’s name and email address.

Address and Location Updates
Open a new office or move? Let us know!

Logo Updates
Have a new logo? We’ll swap it for you.

Clickable Coverage Additions
We’ll add the latest graphics to your site.

Simple Page Creation
Supply us with website-ready content, and we’ll set it up.

New Features
See a new ActiveAgency feature? We’ll add it!

Updates that may require a conversation.

The following are the type of changes that may fall outside of what’s included in ActiveAgency.

Global Website Changes
Changing colors, fonts, pages, addresses or anything else across the site will require review.

Page Layout Changes
Changing the way pages are structured is likely outside of what’s included.

Homepage Redesign
Adding or changing a small amount of text is fine, but we’ll need to talk if the changes are more substantial.

Complex or Custom Forms
ActiveAgency already includes powerful lead capture and servicing forms. Complex or custom forms may not be included.

Other Unusual Changes
Since each ActiveAgency website is unique, other changes may require further conversation.

Ready for ActiveAgency Refresh?

If your website has been around for a while, you may want to update the entire design to better match the latest-and-greatest version of ActiveAgency.

Read More

Manage Your Website on Dashboard

If you want to manage your website, use our tools and features, and learn more about ActiveAgency, log in to Dashboard.

If you'd rather speak to us, reach out to our Client Experience team.

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