Enhance your customer experience, streamline operations, and save time! With the right tools to automate your communications, you can effectively build agency relationships at scale without losing that personal touch.
To make it happen, Fuse™ integrates with the most popular agency management systems in our industry.
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Send a timely text message to customers in the path of the storm. Remind them that you’re a call away as soon as they file a claim. Share information about where to go when you know evacuations have been ordered. Building customer relationships that last requires trust, and you can earn it by delivering relevant communication when it’s most needed.
Fuse™ automates the delivery of custom messages for the important events in your customers’ lives, and uses the perfect medium–email, text, postcard or phone–for the occasion
Fuse™ makes it easy to identify gaps in coverage and to micro-target your list with specific marketing campaigns designed to round your accounts and sell more policies.
Let Fuse™ trigger automatic notifications to your staff when changes occur to your accounts, policies and claims activity. Stay informed of the important events affecting retention.
See how well-timed campaigns uncover opportunities to sell new policies to prospects and close clients' coverage gaps.
Whether you need to launch a simple campaign right away, or setup a more complex multi-stage sequence, we’ve got you covered with our constantly expanding library of pre-built campaigns designed for the most important scenarios.
Manage customer expectations and assure them you’ll be there right from the start of your relationship.
Manage your reputation and help retain clients, turn detractors into promoters, and boost online reviews.
Fix gaps in your customers’ coverage with policy cross-selling campaigns for common scenarios.
Get a stream of fresh referrals with campaigns that touch customers when they're ready to refer their friends.
Meet your customers where they are by using the communication channels they prefer––leverage email, text message, phone and even direct mail to ensure your message is received.
EmailFuse™ gives you an intuitive and versatile email builder to craft the perfect email messages that reflect your agency and resonate with your audience.
Text90% of text messages are read within three minutes, making this communication channel is a critical medium to deliver important updates quickly.
Direct MailSome messages are best delivered the old-fashioned way. Fuse™ will send the perfect postcard and ensure it’s delivered without you ever having to lick a stamp.
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Our dedicated support team knows the insurance industry and is available to make sure you’re getting the most out of your Agency Revolution solutions. Anytime you have a question, please don’t hesitate to reach us by phone, chat or email!
