Spark™ the Conversation

Spark™ helps independent insurance agencies engage clients with consistent communications and manage their agency’s online reputation. With the right tools, even small insurance agencies can create proven engagement and retention strategies for growing client relationships.

Spark™ integrates with most agency management systems, using policy data to personalize communications for increased client engagement. Spark™ makes independent insurance marketing easier than ever by letting you send the right message at the right time automatically.

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Transform Your Insurance Agency

You have a management system containing a wealth of information on your clients, but no way to reach them. Let Spark™ take your insurance agency communications from zero to 60 without an army of marketers.

Start a Conversation to Engage Clients

Your clients and prospects want to hear from you. They may wonder why they aren't already.

Customer satisfaction happens when your agency meets and exceeds expectations. Spark™ simplifies digital client engagement so you can exceed them more often.

Build an Agency for Your Community

Word-of-mouth is the most effective marketing tool. When you listen and address client concerns, you build a reputation for your insurance agency that attracts new leads who share your values. Spark™ streamlines reputation management and helps to boost your online reviews.

Retain Clients that Grow Your Business

The NPS® Campaign asks a single question that lets you track client sentiment and identify those who need more attention. With this knowledge and Spark™'s simple communication tools, you're empowered to retain clients who buy more policies and grow with your agency.

Reputation Management Done Right

With Spark™’s built-in NPS® Survey campaign, you’ll always know how your clients feel about you. The Reputation Management Dashboard lets you view and track client perception over time and do something about it!

Take immediate action to turn unhappy clients around before they leave, and turn satisfied clients into raving fans who will refer their friends.

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Simple Campaigns for Client Engagement

Spark™ comes with four campaigns to ignite your agency communications. Selected by agents like you, these foundational campaigns are easy to set up and provide an instant connection with contacts locked in your management system––until now.

Monthly Newsletter

Consistently share relevant and engaging long-form content written by a team of professional writers to stay top-of-mind with your clients.

Insurance Intel

Demonstrate expertise and provide industry insights with an automated monthly communication featuring videos and graphic-rich insurance content.

NPS® Survey

Easily track customer sentiment with a one-question survey to help retain clients, turn detractors into promoters, and boost your referrals and online reviews.

Welcome Kit

Properly manage new customer expectations and assure them that you and your agency will be there right from the start of your relationship.

It Pays to Personalize

Today’s insurance consumers expect more than ever before. Make sure your customer journey delivers a high-touch experience that you can easily scale as you grow.

Personal Ties

Send personalized emails from each client’s assigned insurance agent to deepen relationships and increase retention.

Valuable Insights

We create relevant, timely content throughout the year to share with clients across all your digital platforms.

Robust Email Tools

Who needs third-party email providers? With Spark™, it’s easy to build and send custom emails to individuals or groups.

See Spark™ in Action

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