PC360 2020 Survey: The Hopes and Worries of Today’s Agent


Rosalie Donlon, Editor-in-Chief, Insurance & Tax Publications, ALM Media LLC on the Connected Insurance Podcast presented by Agency Revolution

Rosalie Donlon, Editor-in-Chief, Insurance & Tax Publications, ALM Media, LLC

What are the biggest threats? How satisfied are you with modern technology? How are you changing your agency to meet the demands of the modern insurance consumer? These are the kinds of questions asked in the 2020 Independent Agent Survey jointly developed by the National Association of Professional Insurance Agents and ALM Media, publisher of NU Property Casualty 360.

Rosalie Donlon, Editor-in-Chief of Insurance & Tax Publications for ALM Media discusses the anxieties weighing on today’s agent – and solutions to common problems and misunderstandings agents have about the digital landscape. 

  • Why 83.4% of agents feel that it’s moderately to extremely important to deliver insurance products digitally
  • Overcoming the challenges of adopting new technologies
  • How the relationship between agents and carriers has been changing

See how your agency stacks up against agencies around the country in this eye-opening discussion about the state of the independent agency today.

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