5 Keys to Building a Great Client Experience

We talked with Jeff Roy, President & CEO of the Excalibur Insurance Group in Canada, about what it takes to thrive as an “insurancepreneur” in 2019 and beyond—his take: Stop selling insurance and start building a brand experience that seamlessly delivers on your clients’ wants, the way they want them. 1. Tech is great… But […]

Glimpse the Future with Greg Williams

Glimpse the Future with Greg Williams

How many times have we wished for a crystal ball so we could see what the future holds for us? And similarly, how many times have we looked back with regret, chastising ourselves for failing to notice the moment when our world began to change? In a recent episode of the Connected Insurance Podcast, our […]

[Transcript] Kitty Ambers – CEO of Network of Vertafore Users

Michael: Kitty Ambers, delightful to have you. How are you? Kitty Ambers: I am doing fantastic, Michael. Thank you so much for asking and for having me on today. Michael: Well, thrilled too. Let’s start with this. First of all– For the audience, for those of you don’t know Kitty this is a conversation you […]

[Transcript] Mike Reddy – President of the Benefits Division, and Senior Vice President of Field Operations at Keystone Insurers Group

Michael Jans: Mike Reddy, thank you so much for joining us today. How are you? Mike Reddy: Doing very well. How are you today? Michael: Well, I’m doing fine. I got my coffee. Not all my candidates won in the election, but the Blazers did so it all balances out. How about you? [laughs] Mike: […]

[Transcript] Dave Ellis – Founder of Ellis Marketing

 Michael Jans: Dave Ellis, thank you so much for joining us. How are you?  Dave Ellis: I’m doing great, Michael. How are you doing? Michael: Well, I’m doing fine. You know me well enough that I’m just generally happy with the way things are going these days. Dave: Yes, absolutely. Michael: I appreciate you asking. […]