Because of our firm’s attention on organic growth, our clients typically have asked us for shortcuts to top line revenue acceleration. Members of our client community have frequently shared success stories — ‘this campaign worked really well,’ or ‘this one really got the phones to ring.’ Then the questions would fly in. Years ago the […]
Michael: Mike Alexander Junior, thanks so much for joining us. How are you? Mike: Thank you Michael. How are you? Michael: I’m doing great. First, let’s start with the thumbnail sketch. How did you get to where you are? How long have you been in the industry, et cetera. Mike: I started back in the […]
Insurance agencies have a communication problem. The problem isn’t that agents aren’t doing a good job communicating what they want in an effective matter; it’s that they aren’t communicating at all! That infamous study from Deloitte that showed 60% of insurance customers don’t feel like they get any communication or value from their agent after […]
Michael Jans: Clinton Houck, so glad you could join us today. How are you? Clinton Houck: I’m doing great. Appreciate you having me on, Michael. Michael: I’m excited about this in part because I know some of the things that we’re going to be talking about [chuckles]. Why don’t we first start with a little […]
You don’t need to do it all yourself. Marketing is a team sport. Your own team – the agency staff – must be engaged. To help the agency ‘listen’ and record questions that your marketplace has. And, to help distribute content using ‘the Lagniappe Method.’ But, your team – and your expanded team – can […]
Michael Jans: Mike Albert, thank you so much for joining us. How are you today? Mike Albert: I’m doing well. How are you? Michael: I’m very, very good. Thank you so much. First thing I’ll ask you is for a short thumbnail on your background and what led you to this interesting and important place […]
Michael Jans: All right, so this time I’ve got two guests and I’m going to try to keep this organized so that it doesn’t turn into a circus affair. Josh Morgan and George Wynne, both from the same organization, Keystone. One of the highly respected, some people call them clusters, but we’re not going to […]
Understanding these three reasons people buy insurance can boost your customer lifetime value by 700% Ever wonder why people buy insurance? A crystal clear understanding of this can quickly take your agency to the next level, especially as new digital competitors lust after your customers. But, if you don’t understand it – or your team doesn’t […]
Michael Jans: Anson Ross Thompson thank you so much for joining us, how are you today? Anson Ross Thompson: I am fantastic Michael, how are you? Michael: I’m doing very good, thank you. Having survived our first monsoon of the season, doing quite well here and Cave Creek. You are in Indiana today and I […]
Most people confuse ‘advertising’ with ‘marketing.’ Sure, sometimes you can use them interchangeably. But, advertising is generally a sub-set of marketing. The purpose of an ad is usually to get attention. It’s to generate leads. The purpose of marketing is to guide the entire ‘customer journey’ from beginning to end. It’s not just about ‘getting […]
